Shipping & Returns

510 Auto Group — Effective May 23, 2026

1. Shipping & Processing

All Stealth Plates ship via DHL Express, UPS, or FedEx Express with an average transit time of 3–5 business days. Please allow up to 5 business days for order processing before tracking information is dispatched to you by email.

Customs fees may apply depending on your country's import regulations. If your order exceeds the duty-free threshold, you will be contacted directly by your local courier to arrange payment of any applicable fees. 510 Auto Group does not charge customs or import duties. The shipping fee collected at checkout covers priority shipping only.

Failure to pay customs duties may result in your package being seized or destroyed. Please note: we do not receive items returned by customs, and no refund will be issued in such cases. All products ship from our warehouse in Hong Kong.

Custom Stealth Plate Curtains require additional processing time due to printing and curing. Please allow up to 7 business days before shipment.

*Regional Shipping Surcharge & Free Shipping Exclusions

Due to ongoing geopolitical disruptions and elevated operational risk in certain regions, our carriers — DHL Express, UPS, and FedEx — are currently applying mandatory surcharges on all shipments to and from the following countries. These surcharges are carrier-imposed and are not within our control.

Orders shipping to any of the countries listed below are excluded from all free shipping promotions, regardless of order value or any active discount. A shipping fee will apply at checkout for all destinations in this list.

Affected countries:

Afghanistan  ·  Bahrain  ·  Iraq  ·  Israel  ·  Jordan  ·  Kuwait  ·  Lebanon  ·  Libya  ·  Mali  ·  Oman  ·  Palestinian Territories  ·  Qatar  ·  Saudi Arabia  ·  Somalia  ·  South Sudan  ·  Sudan  ·  Ukraine  ·  United Arab Emirates  ·  Venezuela  ·  Yemen

This list is subject to change without notice as carrier policies are updated.

2. Standard Warranty

Every Stealth Plate kit includes a 1-Year Limited Warranty, valid from the date of delivery.

What's covered:

• Frame motor failure not caused by improper installation, misuse, or external damage
• Any component that malfunctions during first installation (excluding installation errors, modifications, or physical damage) — must be reported within 7 days of delivery
• Learn more…

What's not covered:

• Control unit, remote, belt, frame, wires, light indicator, and 12V power cord
• Damage resulting from installation errors, modifications, accidents, or normal wear and tear

To submit a warranty claim, please complete the claim form on our website.

For broader coverage including the control unit, wiring, and additional components, extended protection plans are available on our website.

3. Returns & Refunds

All Stealth Plate sales are final.

Refunds or exchanges are only accepted under the following conditions:

• Your product arrives damaged due to transit, or
• Your product malfunctions within the 1-year standard warranty period

If your product meets either of these conditions, please submit a claim form on our website. Do not return any product without prior approval.

Approved refunds cover the product cost only. Shipping fees are non-refundable.

510 Auto Group is not responsible for damage, loss, or delays caused by customs during shipping or inspection. If customs causes damage or loss, the customer must contact the relevant customs authority directly.

Refunds and exchanges will not be issued for:

• Order cancellations or change of mind
• Fitment issues — customers are responsible for verifying compatibility before purchase. Product dimensions are listed on each product page
• Any situation covered under Sections 4–8 of this policy

4. Order Cancellations

Orders may only be cancelled within 1 hour of placement. To request a cancellation, contact us immediately at 510autogroup@gmail.com with your order number in the subject line.

Cancellation requests submitted after 1 hour, or for orders that have already been processed or dispatched, will not be accepted. Once an order has entered processing or shipment, it is no longer eligible for cancellation under any circumstances.

5. Import Regulations

Import regulations vary by country and are subject to change without notice. It is the customer's sole responsibility to verify that the ordered products are permitted in their country prior to placing an order.

510 Auto Group does not issue refunds of any kind for orders that are seized, restricted, or destroyed by customs as a result of local import regulations.

6. Address Errors & Delivery Timing

Orders are processed promptly after placement. Once an order has been dispatched, the delivery address cannot be modified. 510 Auto Group is not responsible for delays, additional fees, failed deliveries, or lost packages resulting from an incorrect or incomplete shipping address provided by the customer.

If an address error results in a package being rejected, returned, or destroyed, no refund or replacement will be issued.

510 Auto Group cannot guarantee delivery by a specific date. Transit times of 3–5 business days are estimates provided by the courier and are not guaranteed. If you are relocating or have a time-sensitive situation, please ensure your shipping address will remain valid for the full duration of the delivery window before placing your order. Once dispatched, we are unable to redirect or modify delivery details on our end. Any address updates or delivery arrangements after shipment must be handled directly with the courier — DHL, UPS, or FedEx — using your tracking number.

7. Customs Seizure

Customers are responsible for understanding their country's import restrictions prior to ordering. 510 Auto Group cannot issue refunds of any kind — including on wholesale orders — for packages seized, damaged, or destroyed by customs authorities.

8. Lost Packages

International shipments are occasionally subject to extended customs clearance periods. An order will not be considered lost until 60 days have elapsed from the shipment date with no confirmed arrival in the destination country.

Customers are encouraged to monitor their shipment using the tracking number provided and to follow up directly with their local DHL or FedEx office. Once a package is in the courier's possession, all responsibility for delivery lies with the courier. In the event of a lost package, customers must contact the courier directly with their tracking number and shipment details.

9. Stolen or Missing Packages

All shipments from 510 Auto Group via DHL or FedEx require a signature at delivery. If no one is available to sign, the courier will reschedule delivery.

In the unlikely event a courier delivers without obtaining a signature, full responsibility for any resulting loss lies with the courier. Customers must contact their local DHL or FedEx office directly to file a claim. 510 Auto Group is not liable for packages reported stolen or missing once they have been handed to the courier.

10. Fraud

510 Auto Group employs active fraud detection on all orders. Fraudulent chargebacks or claims will be pursued to the fullest extent permitted by law. If you believe your account has been incorrectly flagged, please contact us immediately and we will resolve the matter promptly.

11. Legal Compliance & Intended Use

Customers are solely responsible for ensuring compliance with all applicable local laws and regulations governing the purchase, import, and use of our products.

510 Auto Group cannot be held responsible for any delays, fines, fees, or penalties incurred as a result of a violation of local law.

All Stealth Plates sold at 510autogroup.com are intended strictly for off-road use, including automotive events, track days, photoshoots, and video productions. They are not intended for use on public roads.

12. Authorized Reseller Program

Interested in becoming an Authorized Stealth Plates Reseller? We offer wholesale pricing with a minimum order of 5 units — no exclusivity requirements and no restrictions on your retail pricing.

Full payment is required at the time of ordering. We provide supporting materials including product photos and videos to help you drive sales.

All policies above apply to reseller orders. Visit the Authorized Reseller page for full details or contact us at 510autogroup@gmail.com.

13. General Disclaimer

510 Auto Group cannot be held liable for customs duties, taxes, import fees, delivery delays, or product seizures resulting from the regulations of any country. By placing an order on 510autogroup.com, you confirm that you have read, understood, and agreed to all policies stated on this page.

510 Auto Group reserves the right to amend these policies at any time and to refuse service to any customer at its sole discretion.